If yours isn't here, email ben@ishotthat.co — a real person answers.
It happens — these cameras are built for a party, and normal wear is on us. If something is genuinely destroyed, that's covered by the care terms in your agreement, and we always show you the evidence first.
The camera arrives 4–5 days before your wedding in a padded hard case with a prepaid return label already inside. After the weekend, drop it at any UPS. Both ways are on us.
We ship a one-page shot list so your guests know what to capture, and the cameras are designed to be hard to mess up. In years of doing this, we've always had more than enough to cut a great film.
5–7 weeks from the day we receive the camera back. Super 8 goes to a professional lab for processing and scanning first, which is most of that time.
Yes — every minute of it, with every package. The edited film and the raw files are both yours to keep.
No. If they can point and press a button, they're qualified. The kit includes a quick-start pamphlet and a 90-second video tutorial you can pull up on a phone.
Some couples book us alongside one, some book us instead. A videographer gives you a polished, produced film. We give you the wedding as your people saw it. They're different things.
Hi8 if you want sound and the whole weekend covered. Super 8 if you want grain and a few minutes that look like a memory. The bundle gets you both from the same wedding.
As early as you can — we take one wedding per weekend, so dates go in order. We're booking 2026 and 2027 now.



The whole timeline, from booking to the film landing in your inbox.
See the timeline → Three packagesWhat each package includes, what the add-ons cost, and how we compare.
Compare packages → Real filmsFilms in both formats, all shot by guests on the cameras we ship.
Watch the films →Ask it in the form — or just tell us your date and we'll come back with availability.
Leave your email and we'll send you a few of our favorite films — so you can decide on your own time.